Trados Studio 2024 Translations Results window: markup / difference formatting not shown.

When translating, the difference(s) between a source sentence from the Translation Memory and the source sentence to be translated are shown (see red circle: 'drie' comes from the TU in the TM, 'zeven' from the new sentence to be translated), but without markup (difference formatting). How can I activate this markup?

How can I resolve this?

Thanks a lot.
Screenshot of Trados Studio interface showing a translation segment with the source text 'Ik heb zeven kinderen.' and the corresponding translation 'J'ai trois enfants.' A red circle highlights the difference 'driezeven' in the source segment.

Screenshot of Trados Studio Options menu with 'Differences Options' section visible. Checkboxes for 'Show document source segment differences' and 'Show translation memory source segment differences' are checked. Examples of 'inserted' and 'deleted' content formatting are shown.



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[edited by: RWS Community AI at 1:10 PM (GMT 0) on 27 Feb 2025]
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  • We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00890139 .

    Paul Filkin | RWS Group

    ________________________
    Design your own training!

    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

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  • I finished some urgent jobs and went back to try to resolve this problem.

    I found de hidden folders, renamed the necessary folders with the suffix _old, restarted Trados, backed up my existing settings, I reset the User Profile, but, unfortunately, without changing the mark.


    Meanwhile, I got a message my case was closed.
    I'm getting a bit desperate and I'm not used to. 

    Who else experienced this kind of problem and knows a solution?

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  •  

    Meanwhile, I got a message my case was closed.

    Probably because you never answered the response you received in your email.  Support cases are not left open if there is no response after some days.

    I'll log it again.  Please look out for the email from the tech support team and reply to them when you get it.

    Paul Filkin | RWS Group

    ________________________
    Design your own training!

    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

    emoji
  •  

    At least I would do by there seems to be a problem so it may have to wait until tomorrow.  The support teams moved to a new support system this week and the integration from the community for these support cases seems to be failing.

    Paul Filkin | RWS Group

    ________________________
    Design your own training!

    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

    emoji
Reply
  •  

    At least I would do by there seems to be a problem so it may have to wait until tomorrow.  The support teams moved to a new support system this week and the integration from the community for these support cases seems to be failing.

    Paul Filkin | RWS Group

    ________________________
    Design your own training!

    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

    emoji
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