Translate
I purchased Trados Studio 2024 but I cannot active my subscription and I get the error message above when trying to sign in.
Thank you in advance!
I purchased Trados Studio 2024 but I cannot active my subscription and I get the error message above when trying to sign in.
Thank you in advance!
Also, when clicking the My Account link I receive an information message> Trados Studio could not open the web page.
Please make sure your e-mail address is correct and that you have admin rights on your PC. If the problem persists, please let us know so that we can submit a case with our technical team for you.
Kind regards,
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Hello Elisa,
Yes, the email address is correct and I have admin right on my PC.
Ridel Napoles We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0004879.
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub