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Question

I purchased Trados Studio 2024 but I cannot active my subscription and I get the error message above when trying to sign in. 
 Thank you in advance!

Elisa Maxim · Answer

Hi Ridel Napoles 
 Please make sure your e-mail address is correct and that you have admin rights on your PC. If the problem persists, please let us know so that we can submit a case with our technical team for you. 
 Kind regards,

Elisa Maxim · Answer

Ridel Napoles We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0004879.

Trados Portfolio > 2. Licensing and Installation

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