I need help for a reinstallation of SDL Trados Studio on my computer. I can’t open Studio using my license information. I can only access the trial version. I need an activation code to access. Please help me regain access to my license.

I need help for a reinstallation of SDL Trados Studio on my computer. I can’t open Studio using my license information. I can only access the trial version. I need an activation code to access. Please help me regain access to my license.
What version of Studio are you using? If it`s 2019 you can activate your license offline as described in this article: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0039784
Normally, you can find your license in your RWS account - www.oos.sdl.com
Thank you,
Sorin
Hello Sorin, I tried to activate the license offline by reading your article - but I cannot find where is the Installation ID. I cannot get to the page described in the article to find the installation ID. Please help.
If you have Windows 11 try these steps:
In Windows search bar type "Device Manager" and open it and then go to: Network Adapters - Action - Add Legacy Hardware - Install the hardware that I manually select from a list - Network adapters - Choose a network adapter (Microsoft > Microsoft KM -Test).
Then try again offline activation.
Thank you,
Sorin