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Hi, I have an active license, but when my computer was sent in to HP for repairs, all of my files and software were deleted, and now I am unable to reactivate the license myself. Could you please assist? Thanks.
Hi, I have an active license, but when my computer was sent in to HP for repairs, all of my files and software were deleted, and now I am unable to reactivate the license myself. Could you please assist? Thanks.
Dominique DeMass We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0006124.
Dominique DeMass We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0006124.