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I completed the offline deactivation process (and received the confirmation email) but the licence is still showing as "in use". PLease give me a solution, Thanks
I completed the offline deactivation process (and received the confirmation email) but the licence is still showing as "in use". PLease give me a solution, Thanks
Have you tried resetting the license from your RWS account? https://oos.sdl.com/asp/products/ssl/account/mylicenses/licenses.aspx
Kind regards,
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Have you tried resetting the license from your RWS account? https://oos.sdl.com/asp/products/ssl/account/mylicenses/licenses.aspx
Kind regards,
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
I can see product and activation code after clicking on reset, but no button to confirm reset. (Trados 2017)
