Hello!
I want to "transfer" my Studio 2021 license on my new computer.
On the old one, I tried to deactivate it online, but it fails.
I tried offline, got a loooooooooong string of deactivation code that I copied and paste as required, but I got transfered to this page after it failed too.
What is the next step ? Any tips please? 
Herveline
Pease do a reset of the license so that you can return it and have it free again, and then you can proceed to Activate it on the new laptop, please follow the instructions in this article here: Reset Single User License
Here is an article on how to move your license: Moving Trados Studio to a new computer
Regards,
Lucian
Lucian Botezatu | RWS Group
Thank you for this swift answer. I'll try right away. I did not about the "resetting" step.
Hi,
Kindly give it a try and share your feedback.
Regards,
Lucian Botezatu | RWS Group
Hi,
Kindly give it a try and share your feedback.
Regards,
Lucian Botezatu | RWS Group
The RWS support team did the job already. I am more than impressed !
Thanks for your help too :)
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