사유: 새로운 컴퓨터 구매
Trados 버전: Trados 2022 FL
새 컴퓨터에 트라도스를 재설치 하려고 합니다.
그런데 제 라이선스 페이지에는 이상하게도 'return license' 버튼이 안보입니다.
스크린샷 보내드립니다.
저는 본사에서 제 라이선스를 직접 비활성화 해주시면 좋겠어요.
이 페이지에서 앞서 이메일을 보내서 비활성화 해달라고 요청을 했는데 비활성화 방법에 대한 설명만 알려주셨어요.
본사에서 직접 비활성화 해주시길 요청드립니다.
제 라이선스 페이지에는 비활성화 버튼이 없습니다.
감사합니다.
Ju-young Park Please do not share passwords, license codes or other personal data. This is a public forum and we already have the information we need based on your Community login. We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0008731.
Ana Sabo | RWS Group
___________________
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도움에 감사드려요. 곧 도와주실 것을 기대합니다.
그런데 제가 라이선스 번호를 제 문의에 스크린샷해서 죄송해요.
지금이라도 저 스크린샷을 지울 수 없나요?
Yes, sorry about that. It is common practice to remove it anyway, since this is a public forum.
Kind regards,
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Yes, sorry about that. It is common practice to remove it anyway, since this is a public forum.
Kind regards,
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
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