We have installed Trados 2024. But we cab't open/activate it: We get the messge that this app cannot be used on my pc

We have installed Trados 2024. But we cab't open/activate it: We get the messge that this app cannot be used on my pc
Hello I. Meyer-Bremen
Can you provide a screenshot with the message to see exactly what it says?
Thank you,
Sorin
We have installed Studio 2024. But we can't activate it. When opening it, this appears for about 5 seconds. Then it "disappears". We can't proceed and need Studio urgently
I. Meyer-Bremen We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0009211.
Elisa Maxim | RWS Group
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