My Trados Studio 2024 does not start anymore after I installed WorldServer components. I've tried to fix it by uninstalling WorldServer components again and the problem remains unsolved.
Apparently I have no other choice now but to uninstall Studio 2024 and re-install it. However, in doing this, I would lose my license I already activated. And there seems to be no reset license function for Studio 2024.
I would be really greatful if someone could give me a piece of advise on this issue!
If you manage to open it, please make sure your Trados is up to date, go to Help - Check for updates. Also, please makre sure you are installing a compatible version of the app appstore.rws.com/.../103
Kind regards,
Elisa Maxim | RWS Group
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Hi Elisa,
Thank you for the reply.
My Trados Studio 2024 was upgraded to the version 18.0.2.3255 (based on the installation .exe file of the program I downloaded most recently). Sorry I cannot provide the screenshot of the version shown in my Trados now. Because it won't start.
For the WorldServer components, I downloaded "18.2.2047.0 - Trados Studio 2024 (CU2)" -- the highest one in the drop-down list.
After installing the components, I cannot start my Trados at all. It just won't start.
I found an article on gateway.sdl.com about how to reset a license:
But in my account, I can't find this "reset license" button.
Hi Elisa,
Thank you for the reply.
My Trados Studio 2024 was upgraded to the version 18.0.2.3255 (based on the installation .exe file of the program I downloaded most recently). Sorry I cannot provide the screenshot of the version shown in my Trados now. Because it won't start.
For the WorldServer components, I downloaded "18.2.2047.0 - Trados Studio 2024 (CU2)" -- the highest one in the drop-down list.
After installing the components, I cannot start my Trados at all. It just won't start.
I found an article on gateway.sdl.com about how to reset a license:
But in my account, I can't find this "reset license" button.
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