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before asking me about my license it shows NO LICENSE TYPE FOUND message.
what am I supposed to do? thanks
before asking me about my license it shows NO LICENSE TYPE FOUND message.
what am I supposed to do? thanks
Hi Eleonora,
Can you please provide more information?
Did you change computers, or where exactly do you get this message? Can you please share a screenshot?
Thank you.
Best regards,
Anca
Anca Stoian | RWS Group
hello
yes I have freelance plus 2019 and I am trying to set my spare license in a new computer. please help thanks
Eleonora Amaral We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0010260.
Anca Stoian | RWS Group
