Hello. My desktop computer crashed. On my laptop I can't re-activate Trados Studio 2021. The error message is: "Could not connect to the activation server. Er is een fout opgetreden bij het verzenden van het aanvraag."
My RWS account says: Users 1 - In Use 0 - Available
Could I get some assistance?
Thanks.
Caroline
Caroline Verhoeven We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0010597.
Lucian Botezatu | RWS Group
Caroline Verhoeven We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0010597.
Lucian Botezatu | RWS Group
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