Hi Lale Alalti 

You own a subscription. There is no activation code for subscriptions. Please follow the steps at this link https://gateway.rws.com/csm?sys_kb_id=676de2a01b0f9a50772c0dcad34bcb2c&id=kb_article_view and then activate the subscription if prompted (see the following article about how to activate https://gateway.rws.com/csm?sys_kb_id=a9cd26e01b0f9a50772c0dcad34bcba0&id=kb_article_view)

Kind regards,

Sorry but this aerticle didnt help me. My account seems to be deactivated and it asks for an activation code

Hi Lale Alalti 

Please indicate if you removed your connected devices. If so, please activate the subscription (see the following article about how to activate https://gateway.rws.com/csm?sys_kb_id=a9cd26e01b0f9a50772c0dcad34bcba0&id=kb_article_view)

Kind regards,

I removed all the connected devices as the article says.

I don't have a cloud acoount. When I go to the subscriptions I dont see any decativate button. On my on line account it says activated. But the Trados Studio program keeps asking an activation code. When I logg out and in nothing changes. I am reaaly devastated.

Lale Alalti 

Could you please come in chat so that we can discuss this using some screenshots?

https://www.trados.com/contact-us/ (the bottom right button)

Kind regards,

Lale Alalti 

Could you please come in chat so that we can discuss this using some screenshots?

https://www.trados.com/contact-us/ (the bottom right button)

Kind regards,