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My laptop was sent for servicing recently and my computer was formatted without me having the opportunity to return my license. I could not deactivate my Trados license online at the website and I need it urgently for work.
My laptop was sent for servicing recently and my computer was formatted without me having the opportunity to return my license. I could not deactivate my Trados license online at the website and I need it urgently for work.
Kee Chung Low We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0011692.
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Kee Chung Low We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0011692.
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Hi,
My license was returned but I still could not activate my trados 2019.
Please reply on the case via e-mail. Here in the Community we are not a technical team.
Kind regards,
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
