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My laptop was sent for servicing recently and my computer was formatted without me having the opportunity to return my license. I could not deactivate my Trados license online at the website and I need it urgently for work.
My laptop was sent for servicing recently and my computer was formatted without me having the opportunity to return my license. I could not deactivate my Trados license online at the website and I need it urgently for work.
Kee Chung Low We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0011692.
Elisa Maxim | RWS Group
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You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Hi,
My license was returned but I still could not activate my trados 2019.
Hi,
My license was returned but I still could not activate my trados 2019.
Please reply on the case via e-mail. Here in the Community we are not a technical team.
Kind regards,
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
