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Studio 2024 Subscription Licensing Error

Ece Okutan

Hi.

I cannot activate my Studio 2024 even though I have a valid subscription.

I was able to use it a couple of weeks ago without problem but when I opened the Studio today, it asked me to activate my product.

I enter my credentials but no "activate" button is shown below the subscription package "Trados Freelance Personal".

Please help me access my product.

Screenshot showing a message: 'Your selected account contains the following subscription: Trados Freelance Personal' with 'My Account', 'OK', and 'Help' buttons below.

Screenshot of an information dialog box stating: 'The product license has been deactivated and Trados Studio will now exit. To start Trados Studio again, you must activate the product.' with an 'OK' button.

I have tried deleting the file where cloud credentials are stored but it didn't work unfortunately.

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[edited by: RWS Community AI at 8:05 PM (GMT 1) on 27 May 2025]
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