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I was using Trados Studio 2022 with my Freelance Subscription and suddenly an information message that says the product licence was deacivated and the application closes.
(Sorry I couldn't take a screenshot in English)
I've tried to open the app again, then the product activation window appears.
When I select my account (which has a valid subscription licence) and press OK button, the same information message appears and the app closes.
On the RWS account page - licence and subscription tab, my Freelance subscription status is "InActive" and I cannot activate it.
I purchased the subscription licence in March this year, so it must be still valid and able to be activated.
Could you please help me activate my account, thank you.
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[edited by: RWS Community AI at 2:43 AM (GMT 1) on 30 May 2025]
