Problem activating second Studio 2014 licence

Hello, I've had to reformat my laptop (which used to have Studio 2009 and 2011 on it) and I've just installed Studio 2014 instead but can't activate my second freelance plus licence (the other one is in use on my PC). I get a message saying "La licence ne prend pas en charge SDL Trados 2014".  I've tried the offline activation process but that didn't work. The 2011 version wasn't deactivated before the laptop was reformatted. I tried to do this today but it didn't help. I also returned my 2011 licence. Still no luck. Where am I going wrong? Thank you.

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