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I have 2 Freelance Plus Licences and I cannot deactivate them to use them in different machines. Deactivation does not work.
I have 2 Freelance Plus Licences and I cannot deactivate them to use them in different machines. Deactivation does not work.
HiGraciela Rodríguez Alonso , thank you for reaching out us.
Please advise, have you followed the steps indicated on this article: Reset single user license article?
Best regards,
Ionut
Hi Ionut,
Absolutely, several times. But then, there is a messages where it prompts you to seek assistance if your process doesn't work and it is really difficult to find it.
The process never works for me. Could you please just set my licences free so I can use them wherever I want? This shouldn't be that difficult .
Hi Ionut,
Absolutely, several times. But then, there is a messages where it prompts you to seek assistance if your process doesn't work and it is really difficult to find it.
The process never works for me. Could you please just set my licences free so I can use them wherever I want? This shouldn't be that difficult .