I am a user who is using Trados studio 2019 plus.
I've got a new laptop and existing computer's license has been deactivated by offline deactivation code.
My status is shown below:
But, when I put the activation code in V section, error is occurred instead of installation ID.
How can i get a installation ID?
Please help!!
Thanks in advance.
Best regards,
Nam
Hello JONGHUN NAM
If you have Windows 11 try these steps:
In Windows search bar type "Device Manager" and open it and then go to: Network Adapters - Action - Add Legacy Hardware - Install the hardware that I manually select from a list - Network adapters - Choose a network adapter (Microsoft > Microsoft KM -Test).
Then try again offline activation.
Thank you,
Sorin
Hello JONGHUN NAM
If you have Windows 11 try these steps:
In Windows search bar type "Device Manager" and open it and then go to: Network Adapters - Action - Add Legacy Hardware - Install the hardware that I manually select from a list - Network adapters - Choose a network adapter (Microsoft > Microsoft KM -Test).
Then try again offline activation.
Thank you,
Sorin
Thank you so much!!!
Problem solved!! :D You save my life!!
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