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My laptop dies, so we moved the harddrive to a new laptop. When I go to activate I get the following message: 
What should I do? Please help.
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[edited by: RWS Community AI at 11:08 AM (GMT 1) on 10 Jul 2025]
My laptop dies, so we moved the harddrive to a new laptop. When I go to activate I get the following message:
What should I do? Please help.
Kip Bauersfeld We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0017520.
Elisa Maxim | RWS Group
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