Hi 隆史 長谷
There is no need to deactivate offline, you can also deactivate online by clicking Reset license in your RWS account: https://oos.sdl.com/asp/products/ssl/account/mylicenses/licenses.aspx
Then you will be shown the two activations, you can reset only the one you want.
Then, after 30 minutes, proceed to activating by coping and pasting the activation code into the activation window.
For more details, please read this article: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0038545
Kind regads,
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Hi 隆史 長谷
There is no need to deactivate offline, you can also deactivate online by clicking Reset license in your RWS account: https://oos.sdl.com/asp/products/ssl/account/mylicenses/licenses.aspx
Then you will be shown the two activations, you can reset only the one you want.
Then, after 30 minutes, proceed to activating by coping and pasting the activation code into the activation window.
For more details, please read this article: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0038545
Kind regads,
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
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