Hello My Trados 2022 is not opening for the past 2 weeks , I have tried many things to open it still it is not opening , I did a trados reset by renaming the Studio Trados as Studio 17_OLD and the problem still persist . can you kindly assist

Hello My Trados 2022 is not opening for the past 2 weeks , I have tried many things to open it still it is not opening , I did a trados reset by renaming the Studio Trados as Studio 17_OLD and the problem still persist . can you kindly assist
bakatuseka badiashile We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0020148.
Lucian Botezatu | RWS Group
bakatuseka badiashile We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0020148.
Lucian Botezatu | RWS Group