Activation of Trados 2017

Question

I have a question about the activation of Trados 2017. The following error message appears and activation fails: 
 &ldquo;Activation failed. Could not connect to the activation server. Please check the activation server address in the provider settings. The remote server returned an error: (403) Forbidden.&rdquo; 
 I tried offline activation. It needs an installation ID, but I cannot find the Installation ID. How should I proceed? Hope to hear from you soon. 
 Thank you!

Anca Stoian · Accepted Answer

Hi! 
 Please follow the steps in this video for offline activation: 
 https://www.youtube.com/watch?v=xVQZyX3tbsg&list=PLeCTib6EEYZHfZBaRI2ZsRm3r8bKGq-Qz&index=5&ab_channel=Trados 
 Also, if you have Windows 11 try the following steps: 
 In Windows search bar type "Device Manager" and open it and then go to: Network Adapters - Action - Add Legacy Hardware - Install the hardware that I manually select from a list - Network adapters - Choose a network adapter (Microsoft > Microsoft KM -Test). 
 Then try again offline activation. 
 Kind regards, 
 Anca

Trados Portfolio > 2. Licensing and Installation

Activation of Trados 2017

Top Replies