When trying to activate Trados Studio 2017, for which I have a license, I receive a message "Failed to validate offline. The specified activation certificate may not be valid." However I cannot access a certificate when logged into my account. Please let me know how to resolve this issue.
I tried that, and received an error message:
An email has been sent to the system support team to notify them of this error.
If you require support please use your support account or report the problem in the “Licensing & Installation” forum in the RWS Community.
In the meantime please try reloading / refreshing this page.
I am still waiting to hear from the support team.
I tried that, and received an error message:
An email has been sent to the system support team to notify them of this error.
If you require support please use your support account or report the problem in the “Licensing & Installation” forum in the RWS Community.
In the meantime please try reloading / refreshing this page.
I am still waiting to hear from the support team.
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