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We cannot activate the Licence for the second PC belonging to the user AMBRA DE POLO.
Looking forward to your reply.
Kind regards.
We cannot activate the Licence for the second PC belonging to the user AMBRA DE POLO.
Looking forward to your reply.
Kind regards.
I've noticed that he license code apperas in Use. Before the activation please try to reset the license from the RWS account--> Products&Plans--> Licenses: RWS Account, and let us know if you encounter any issues.
Kind regards,
Ana Sabo | RWS Group
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Dear Ana Sabo,
We have alreadly tried to reset licence from the RWS account, but without success.
The licence is working with my PC User GIULIA BERTOLA, but when the second user AMBRA DE POLO, tries to activate licence from her PC, it does not work.
Giulia Bertola We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0023515.
Ana Sabo | RWS Group
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Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
