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I'm a Trados Studio 2021 user with 2 licences. I get an error message each time I try and deactivate a licence (offline deactivation, PC out of action) and I'm told I have to submit a support request. Can somebody help please?
I'm a Trados Studio 2021 user with 2 licences. I get an error message each time I try and deactivate a licence (offline deactivation, PC out of action) and I'm told I have to submit a support request. Can somebody help please?
Have got the same problem as Ana Sabo. I'm trying to deactivate my licence to transfer it to a new pc but I get the message. "There are multiple instances of this application running. Close the other instances before deactivating the license." Can anyone help me?
Have got the same problem as Ana Sabo. I'm trying to deactivate my licence to transfer it to a new pc but I get the message. "There are multiple instances of this application running. Close the other instances before deactivating the license." Can anyone help me?
Hi ASSIA PIANTELLI ,
Please create your own post and offer there the details for your issue.
We cannot open a case or verify anything related to you, as you are replying from another user's post.
Thank you.
Kind regards,
Anca
Anca Stoian | RWS Group