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I'm a Trados Studio 2021 user with 2 licences. I get an error message each time I try and deactivate a licence (offline deactivation, PC out of action) and I'm told I have to submit a support request. Can somebody help please?
I'm a Trados Studio 2021 user with 2 licences. I get an error message each time I try and deactivate a licence (offline deactivation, PC out of action) and I'm told I have to submit a support request. Can somebody help please?
Have got the same problem as Ana Sabo. I'm trying to deactivate my licence to transfer it to a new pc but I get the message. "There are multiple instances of this application running. Close the other instances before deactivating the license." Can anyone help me?
Hi ASSIA PIANTELLI ,
Please create your own post and offer there the details for your issue.
We cannot open a case or verify anything related to you, as you are replying from another user's post.
Thank you.
Kind regards,
Anca
Anca Stoian | RWS Group
Hi ASSIA PIANTELLI ,
Please create your own post and offer there the details for your issue.
We cannot open a case or verify anything related to you, as you are replying from another user's post.
Thank you.
Kind regards,
Anca
Anca Stoian | RWS Group