Hello!
After installing and activating version 2019 Freelance on the other laptop, I cannot open the German version of the programme. The download stops at the step where I have to specify whether or not I want to participate in customer feedback. When I click the Help button, the following website does not open: docs.sdl.com/.../SetupWizard_WelcomePage.
As a result, I cannot open the programme and work in it. I tried to repair the program, but it did not help.
Thank you!
Best regards.
Valentina Barysava We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0025492.
Paul Filkin | RWS Group
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