A factory reset before deactivating the license

Hello,

My laptop had a serious which required a factory reset. So, I reset my system before having a change to deactivate my license.

Then I ended up purchasing a new device, and now I installed Studio 2019 on it. But I am unable to deactivate on the old device or activate on the new device.

I tried all the suggested steps. I keep getting an error.


Any tips?

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