Unable to open a worldserver package

Question

I had issues after I upgraded to version SR1-18.1.2.6370 and after some challenges (i.e. I could not open the program anymore) I ended up unistalling the program. I reinstalled the program (including activation reset) along with the necessary plug-ins. Now I can open the program but I got this "No registration for type lApplication could be found" when trying to open a worldserver package. I tried different version of worldserver compatibility packs but no luck so far. How can I solve the issue?

Elisa Maxim · Answer

Martin Cross We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0026427.

Elisa Maxim | RWS Group

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Unable to open a worldserver package