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Impossible to activate Trados Studio 2024, after upgrading from Trados Studio 2021

Andrea Jarmuschewski

Hello,

I have been trying for several hours to activate my new permanent Trados Studio 2024 freelance plus licence (Trados Studio 2024 SR1).

First online, but I got this error message:

Trados Studio 2024 SR1 activation window showing an error message in French: 'L'activation a chou . chec de l'installation d'une cha ne de licence RMS. ID d'erreur: 210150. Ouvrir les param tres de connexion ?' with options 'Oui' and 'Non'.

So then I tried the offline activation procedure, following these steps: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0039784

After several tries, I managed to get an activation certificate but when entering it into Trados, I got another error message:

Screenshot of the Trados Studio 2024 SR1 offline activation window showing an error message in French. The error states that the specified activation certificate may not be valid.

I made several more tries, resetting the licence in between to be able to generate an offline activation certificate. Nothing worked, and now it tells me that I cannot reset the licence anymore.

I'm totally stuck here, please help.

Thank you in advance,

Andrea

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[edited by: RWS Community AI at 3:03 PM (GMT 1) on 11 Oct 2025]
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