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Hi,
I just bought a new computer and I want to transfer Studio license. What are the steps?
I already installed the software, but when I try to open it, it asks me to Activate. I just have the licence code. How can I get the activation code?
Thanks,
Hi,
I just bought a new computer and I want to transfer Studio license. What are the steps?
I already installed the software, but when I try to open it, it asks me to Activate. I just have the licence code. How can I get the activation code?
Thanks,
Hello Sónia Sousa
The license code is the same thing with the activation code. Try to activate the license code on the new PC.
If it shows as "In use" in your RWS account then try to reset the license from your RWS account as described in this article: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0038545
Thank you,
Sorin
Hi Sorin,
Thank you for your answer.
Meanwhile, I discovered that to deactivate the license on the old pc, I had to do it in the software itself in the Help section and not on the Website.
So I did it and used the mentioned license code and it works!
Thanks anyway!
Regards,