Hello Sónia Sousa 

The license code is the same thing with the activation code. Try to activate the license code on the new PC.

If it shows as "In use" in your RWS account then try to reset the license from your RWS account as described in this article: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0038545

Thank you,
Sorin

Hello Sónia Sousa 

The license code is the same thing with the activation code. Try to activate the license code on the new PC.

If it shows as "In use" in your RWS account then try to reset the license from your RWS account as described in this article: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0038545

Thank you,
Sorin

Hi Sorin,

Thank you for your answer. 

Meanwhile, I discovered that to deactivate the license on the old pc, I had to do it in the software itself in the Help section and not on the Website.

So I did it and used the mentioned license code and it works! 

Thanks anyway!

Regards,