Studio doesn't work anymore: active license Evaluation Expired (37)

Question

DSL Trados Studio 2019 
 Studio doesn't open, message: evaluation expired (37) 
 When I try to activate: 'activation failed. Could not connet to the activation server De externe server heeft een fout geretourneerd: (03) Niet toegestaan

Anca Stoian · Accepted Answer

Hi 
 Please try to activate Trados offline: https://www.youtube.com/watch?v=xVQZyX3tbsg&list=PLeCTib6EEYZHfZBaRI2ZsRm3r8bKGq-Qz&index=4 
 The license appears as Available in your account. 
 
 Thank you. 
 Kind regards, 
 Anca

Anca Stoian · Answer

Ingrid Delrue We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0028600.

Trados Portfolio > 2. Licensing and Installation

Studio doesn't work anymore: active license Evaluation Expired (37)