Hi DORA DENEKE 

HI! Please do Workaround 2 at this link: https://gateway.rws.com/csm?id=kb_article_view&sys_kb_id=b24f61e983466690396947426daad39d&spa=1

As for the 2022 issue, could you please provide more details on which steps you followed and if you get any errors?

Kind regards,

Many thanks, Workaround 2 functioned well for Trados Studio 2021! I am happy it has been restored. Thank you! :)

As for the Studio 2022, I renamed the Sudio17 folder to Studio17_old but no results so far. The program opens it first screen but then disappears and does not load. Thanks for any insight on this.

Regards,

Dora Deneke

DORA DENEKE We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0028799.

Thanks to your support it has been solved! Great, thank you!