Generated activation certificate fails to upload

Hello,

I'm using a License Server to manage 3 users. I recently purchased an Trados Pro 2021 to 2024 upgrade. I also upgraded to the latest version of the License Server (18.0.179).

I have created from my account a activation certificate (3 licenses), using the required criterias. When I "Add Feature" on my server, I get a message indicating that "2 out of 2 licenses could not be added to the MyServer server".

I do not see anything new under "Subnet Servers", no added license for ProfessionalEdition 2024, even just 1 license. 

Sentinel RMS WlmAdmin interface showing an error message in a red banner stating '2 out of 2 licenses could not be added to the PLUNET-PC server'.

Would you please be kind to help me fixing this issue?

Looking forward to hearing from you,

Best regards

François Chalumeau



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[edited by: RWS Community AI at 4:40 PM (GMT 0) on 6 Nov 2025]
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