Hi Denis Schabowski,

Do you have an order number for the license?

I'm afraid I cannot find a license with the email address you used in Community.

Kind regards,

Anca

I don't have order numer (or I need more time to find it), only number of license.

The license activation code does not help to identify the account - please search for the order - it should contain the order number and also the email that is linked to the license.

If you know you may have used a different email or emails, try to login with those, or you can come in chat to verify with us those emails:

https://www.trados.com/contact/chat.html

Kind regards,

Anca

The license activation code does not help to identify the account - please search for the order - it should contain the order number and also the email that is linked to the license.

If you know you may have used a different email or emails, try to login with those, or you can come in chat to verify with us those emails:

https://www.trados.com/contact/chat.html

Kind regards,

Anca