I have a freelance Plus license, my PC crashed and I had to restablish the system. When I reinstalled Trados Studio 2019 I can't activate my. license. I have two users but it appers just one available and the two are disactivated. I've tried to activate it online and offline but appears an error and the license appears as activated but it is not. I've done the Reset two times but I still can't activate he license.
Valeria Tardi Please do not share passwords, license codes or other personal data. This is a public forum and we already have the information we need based on your Community login..We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0032278.
Ana Sabo | RWS Group
___________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Valeria Tardi Please do not share passwords, license codes or other personal data. This is a public forum and we already have the information we need based on your Community login..We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0032278.
Ana Sabo | RWS Group
___________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Hello, I finally solved and the problem. Thank you!
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