I am following the instructions but somehow the process is blocked. Last Saturday when I deaactivated on the old PC in the new PC there came many other message errors like Internet settings and when activating offline the activation certificate failed 3 times. How shall I proceed? Thank you!
Hi Marián Amigueti,
If the license was reset, this means you need to activate it on the new computer - not deactivate it on the old one.
There's no longer a need to deactivate it on the old computer since it was reset - reset means returning it to Available state, bypassing the deactivation process.
You should now just activate it on the new computer, which from what I see, you already did.
Anca Stoian | RWS Group
Hi Marián Amigueti,
If the license was reset, this means you need to activate it on the new computer - not deactivate it on the old one.
There's no longer a need to deactivate it on the old computer since it was reset - reset means returning it to Available state, bypassing the deactivation process.
You should now just activate it on the new computer, which from what I see, you already did.
Anca Stoian | RWS Group
Thank you, Anca. No, this is what I meant. The license is still in the old computer and I cannot deactivate it and activate it in the new PC.
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