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Hi there,
I have recently purchased Studio 2024 as an upgrade from Studio 2022.
I went to my RWS account to upgrade the licence and my activation code was updated. Then, I used the activation code as per your demo video online.
The activation failed, the message indicating that "no licences are currently available for the specified activation code. Open connection settings"
After several attempts and restarts, the product licence is now showing as "in use", so it is no longer available. See below for details.
Users1 In Use1 Available0
Order: 859343
Activated: 26-11-2025 Expiry
Date: No expiry date
I then reset the licence to follow the alternative offline activation procedure, but received the following message : "Failed to validate offline. The specified activation certificate may not be
valid. Validate your activation certificate against the certificate in your account".
valid. Validate your activation certificate against the certificate in your account".
I am back to square one, with my licence showing as being "in use" again. I need help as my number of resets is about to expire...
Can you please help and provide an alternative activation method that will work for me?
Many thanks,
Hervé
