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Please help me to deactivate my license.
Have you already tried deactivating from Trados, Help - Product activation? If so, have you also tried resetting the license from your RWS account? please see gateway.rws.com/csm
Elisa Maxim| RWS Group
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You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Sure, I tried to deactivate it online and then offline but the long return code or whatever it is called wasn't accepted on the site..
Alexey Khanin We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0033284.
Elisa Maxim| RWS Group
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
OK thanx
