Please help me to deactivate my license.

Please help me to deactivate my license.

Have you already tried deactivating from Trados, Help - Product activation? If so, have you also tried resetting the license from your RWS account? please see gateway.rws.com/csm
Elisa Maxim| RWS Group
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Have you already tried deactivating from Trados, Help - Product activation? If so, have you also tried resetting the license from your RWS account? please see gateway.rws.com/csm
Elisa Maxim| RWS Group
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Sure, I tried to deactivate it online and then offline but the long return code or whatever it is called wasn't accepted on the site..