Hi, I have a strange problem: I deactivated my licence to change it to another computer. I started the software on this other computer but is shows the software as activated. On the other hand, my account on the RWS website shows that I have no licences in use, instead one is available (I have the Freelance licence, so only one can be available).

I tried to deactivate the licence on my software, but it brought no change. I still have the software on my computer "activated" whereas the RWS website shows that no licence is in use. And of course Studio crashes when I try to use it. What can I do?