Upon opening it, Studio 2022 SR2 says 'License expired'. I have a perpetual license. I cannot reactivate it or delete and reinstall. Need help.

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[edited by: RWS Community AI at 9:35 AM (GMT 0) on 8 Jan 2026]

Upon opening it, Studio 2022 SR2 says 'License expired'. I have a perpetual license. I cannot reactivate it or delete and reinstall. Need help.


Hi Robin Brown
Have you already tried resetting your license from your RWS account? https://oos.sdl.com/asp/products/ssl/account/mylicenses/licenses.aspx
Detailed article at this link: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0038545
Kind regards,
Elisa Maxim| RWS Group
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Hi Robin Brown
Have you already tried resetting your license from your RWS account? https://oos.sdl.com/asp/products/ssl/account/mylicenses/licenses.aspx
Detailed article at this link: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0038545
Kind regards,
Elisa Maxim| RWS Group
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Yes, tried that. The 'Reset License' link does not work. It did a couple of hours ago but when I clicked on Login, the login window appeared briefly and then disappeared before I could enter my data. I have tried deleting existing Studio files and installations and resinstalling but still get the license expired error message when installation is complete. I have restarted my PC.