Hi Carolina Chiappe 

Please try to reset your license from your RWS account: https://oos.sdl.com/asp/products/ssl/account/mylicenses/licenses.aspx

The procedure is described at this link: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0038545

Please wait at least 30 minutes before reactivating.

Kind regards,

Hi Elisa, 

Thank you for your answer. One question: could you kindly confirm this license reset will NOT deactivate automatically my SDL Trados Studio software on the 1st computer I am working on, and that presents no issues?

Hi Carolina Chiappe 

When you reset you will be prompted to choose which one of the activations you want to reset. You will be shown two dates for the latest activations on each device.

If you don't remember when you activated on the 1st computer, I'm afraid you'll have to reset both. But you can reactivate after 30 minutes. The activation process is described in this article:

 05.4 Activating the Trados software after downloading and installing 

Kind regards,