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I tried to perform an offline deactivation of a Trados Studio 2019 licence. This failed. How can I proceed?
RWS Community
I tried to perform an offline deactivation of a Trados Studio 2019 licence. This failed. How can I proceed?
Have you already tried the online activation? If you have access to the PC, this can be done from the Trados software, Help - Product activation.
If you do not have access to your PC, please reset from your RWS account, Products and Plans - Licenses: https://oos.sdl.com/asp/products/ssl/account/mylicenses/licenses.aspx
The full procedure is described at this link: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0038545
Please wait 30 minutes before reactivating. The activation procedure is described in this article: 05.4 Activating the Trados software after downloading and installing
Kind regards,
Elisa Maxim| RWS Group
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Have you already tried the online activation? If you have access to the PC, this can be done from the Trados software, Help - Product activation.
If you do not have access to your PC, please reset from your RWS account, Products and Plans - Licenses: https://oos.sdl.com/asp/products/ssl/account/mylicenses/licenses.aspx
The full procedure is described at this link: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0038545
Please wait 30 minutes before reactivating. The activation procedure is described in this article: 05.4 Activating the Trados software after downloading and installing
Kind regards,
Elisa Maxim| RWS Group
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub