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Due to an update of parallels I had to reinstal windows and Microsoft office and have lost my Studio licences. Could you please reset them for me. I tried to do it on the website by the link is not working. Thank you.
RWS Community
Due to an update of parallels I had to reinstal windows and Microsoft office and have lost my Studio licences. Could you please reset them for me. I tried to do it on the website by the link is not working. Thank you.
Elvana Moore We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0040667.
Elvana Moore We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0040667.
Many thanks, I really appreciate it. I have two licences that need to be reset as both apple computers had the same issue.
