Hello!
This afternoon when opening Trados to work on a new proyect, I got the message attached. Then I got message No. 2 also attached. I unistalled and reinstalled the app, but the two messages keep popping up. HELP!
Regards,
Isabel
Isabel Pieretti Hi Isabel, you can try using the app. In the meantime, we will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0041386.
Ana Sabo | RWS Group
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Hi again! I still CANNOT open Trados. I was able to solve the following error:
C:\Windows\System32\ieframe.dll no está diseñado para ejecutarse en Windows o contiene un error. Intente instalar el programa de nuevo o póngase en contacto con el administrador del Sistema o el fabricante de software para obtener ayuda. Estado del error 0xc0000006.
However, although I unistalled and reinstalled Trados I get the following error:
Unexpected exception when getting view part instance of view part Welcome
After this message appears, Trados shuts down.
I will try resetting Trados (again).
My case is being analyzed by the RWS Comunity under number CS0041386.
I am missing out on on projects because I cannt open Tados, let alone download projects and work on them.
Please HELP me!
Regards,
Isabel
Hi again! I still CANNOT open Trados. I was able to solve the following error:
C:\Windows\System32\ieframe.dll no está diseñado para ejecutarse en Windows o contiene un error. Intente instalar el programa de nuevo o póngase en contacto con el administrador del Sistema o el fabricante de software para obtener ayuda. Estado del error 0xc0000006.
However, although I unistalled and reinstalled Trados I get the following error:
Unexpected exception when getting view part instance of view part Welcome
After this message appears, Trados shuts down.
I will try resetting Trados (again).
My case is being analyzed by the RWS Comunity under number CS0041386.
I am missing out on on projects because I cannt open Tados, let alone download projects and work on them.
Please HELP me!
Regards,
Isabel
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