I had this problem before, twice. It was resolved with RWS support. Studio 2019 worked on my laptop when it was connected to the LAN. Some time ago, I used my laptop in WLAN mode, but Studio didn't work. I was requested to activate the licence. I reconnected the laptop to the LAN, and Studio worked again. I de- and reconnected the laoptop from/to the lAN, but Studio won't work any more. I am always requested to activate the licence.
Hi Rainer Lutz,
I'm afraid the workaround for this is to activate/deactivate the license when switching networks LAN-WLAN. Or try to activate the license when on WLAN and it may "hold" the activation when moving to LAN again. Trados 2019 has an older system Disk ID+ Ethernet Address which "identifies" computers and this is what causes this situation when changing Ethernet addresses. This system was changed with Trados 2021.
Also, the technical and engineering support for Trados 2019 ended in December 2022 and no more updates of any kind were done after that date, so this won't change. Perhaps consider moving to Trados 2024.
Best regards,
Anca
Anca Stoian | RWS Group
Hi Rainer Lutz,
I'm afraid the workaround for this is to activate/deactivate the license when switching networks LAN-WLAN. Or try to activate the license when on WLAN and it may "hold" the activation when moving to LAN again. Trados 2019 has an older system Disk ID+ Ethernet Address which "identifies" computers and this is what causes this situation when changing Ethernet addresses. This system was changed with Trados 2021.
Also, the technical and engineering support for Trados 2019 ended in December 2022 and no more updates of any kind were done after that date, so this won't change. Perhaps consider moving to Trados 2024.
Best regards,
Anca
Anca Stoian | RWS Group
Translate
